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Protecting Against Fraud

What are Email Headers?
There are two kinds of email headers: Partial (or basic) headers are the default display in most email programs. They normally include: who the message is from, to whom the message was sent, possibly a subject line indicating what the message was about, and the time-stamp of when the message was written. All of this information can be easily forged and rarely reveals the origin of the message.

Full (or extended) headers include more information about the message and how it got to you. Sometimes they contain the name of the user who sent the message. Even if the exact user can't be pinpointed, the user's network or Internet service provider will be revealed. Full headers are most helpful in forwarding junk messages to investigators.

How to View Email Headers
PeoplePC Online Web Mail
Outlook Express

From PeoplePC Online Web Mail

  1. Sign in to PeoplePC Online Web Mail from your Home Page or at http://webmail.peoplepc.com
  2. Click on the title of the suspicious message found under Subject column, to open the message.
  3. Click on the View All Headers link at the top of the page
  4. Use your mouse to highlight all the header text. To do this, point your mouse to the top of the header information. Click and hold down the left button on your mouse and drag across the text to highlight it.
  5. With the text still highlighted, click the right button on your mouse and select “copy.”
  6. Click on the Back to INBOX Message link at the top of the page.
  7. Click the Forward button.
  8. In the To: field, type the email address you wish to forward the email message to (e.g. fraud@peoplepc.com).
  9. At the top of the email message body, right click and choose Paste.
  10. Click Send to ensure that your message is sent to the PeoplePC Fraud Department.

From Outlook Express 6.0

  1. Open the email message by double-clicking on it.
  2. From the File menu, choose Properties.
  3. Click on the Details tab.
  4. The email headers will appear in the Internet headers for this message field.
  5. Right click anywhere inside the headers window and choose Select All.
  6. Right click anywhere inside the headers window and choose Copy.
  7. Click the OK button.
  8. Click the Forward button.
  9. In the To: field, type the email address you wish to forward the email message to (e.g. fraud@peoplepc.com).
  10. At the top of the email message body, right click and choose Paste.
  11. Click the Send button ensure that your message is sent to the PeoplePC Fraud Department.
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