|
|
Introduction
Installing PeoplePal
Using PeoplePal
Using Pop-up Blocker
Scam Guard Notice
Introduction
PeoplePal is an Internet Explorer toolbar that keeps you company while you're surfing around the Internet. PeoplePal comes with Pop-up Blocker so you don't have to see unwanted ads while you're browsing. PeoplePal also gives you access to your email, news, weather and other information in just one click from anywhere on the Web. See something that you're interested in learning more about? PeoplePal has a search box too, so you can easily get more information right away.
PeoplePal blocks unwanted pop-ups! PeoplePal gives you one-click access to your email, news, weather and other information! PeoplePal lets you search from anywhere on the Web!
How much does PeoplePal cost?
PeoplePal is FREE! And, you can download it on to more than one computer - PeoplePal can keep you company at home, at work, anywhere you like. To get PeoplePal now, click here.
PeoplePal comes with your PeoplePC Online software. If you need to download the toolbar again or want to install it on another computer, click here. Not a PeoplePC Online member? Click here to sign-up.
Installing PeoplePal
What do I need to use PeoplePal?
The minimum system requirements for installing and running PeoplePal are:
- Windows 95, 98, ME, 2000 or XP
- 500K available hard drive space
- Microsoft Internet Explorer version 5.01 or later
Why is it asking if I want to install and run PeoplePal?
Your security settings are set so that you are prompted before any programs are installed on your machine. The dialog box you see is asking you to confirm that you do want to install the PeoplePal Toolbar. Click "Yes" to proceed.
Can I download PeoplePal on to another computer?
Yes, you can download PeoplePal on to more than one computer. To download another copy of PeoplePal now, click here.
I installed PeoplePal, but I don't see it.
From the Internet Explorer menu, click View and then Toolbars. Select "PeoplePal Toolbar" from the list to turn it on.
It is also possible that PeoplePal is on the same line as another toolbar in your Internet Explorer browser. Click on the separator (the thin vertical bar) to the left of the PeoplePC Online button and drag the toolbar down to its own line.
How can I learn when a new version of PeoplePal is available?
PeoplePal automatically updates itself when a new version is available. We'll let you know about the updates we're making so you can start using the new features as soon as possible.
How do I uninstall PeoplePal?
It is possible to hide or move PeoplePal so that it doesn't take up as much space in your browser bar without uninstalling the software.
To hide PeoplePal, click "View" in the Internet Explorer menu. Select "Toolbars" and highlight "PeoplePal Toolbar." To display PeoplePal, follow the same directions. A checkmark next to PeoplePal Toolbar means that the toolbar is on; no checkmark indicates that the toolbar is off.
To move PeoplePal, click on the separator (the thin vertical bar) to the left of the PeoplePC Online button and move the toolbar around the top of your Internet Explorer window.
To uninstall PeoplePal, click the Windows "Start" button and select "Settings." Open the "Control Panel" folder and select "Add/Remove Programs." Highlight "PeoplePal Toolbar" in the list of programs and click "Add/Remove." By uninstalling PeoplePal, please note that you will be removing Pop-up Blocker and the toolbar's other features from your computer.
Using PeoplePal
Why is PeoplePal changing?
Being online is all about getting the info you want, when you want it, with no distractions. The new and improved PeoplePal now comes with Pop-up Blocker to get rid of annoying pop-up ads! Also, see up to the minute news and weather with just one click, and search the Web from anywhere on the Internet.
I already have PeoplePal - do I need to get the new one?
PeoplePC will automatically give you the new and improved PeoplePal so that you can start using Pop-up Blocker and the toolbar's other great features. If you don't get the new PeoplePal, you can download it now by clicking here.
Please note: Microsoft is releasing an update to Windows called Service Pack 2 to help protect your computer from viruses, worms, etc. Service Pack 2 is not compatible with the old PeoplePal, and will cause Internet Explorer to stop working. If you do not have PeoplePal Version 7.0 (that includes Pop-up Blocker), click here to download it now.
How do I customize PeoplePal?
Click the "PeoplePC Online" button on the left side of PeoplePal and select "PeoplePal Settings" from the drop-down menu. Customize PeoplePal to make it work for you -- add and remove selected buttons, choose what email program is launched when you click the "Mail button," choose the size of the search field and select how many searches you want PeoplePal to save, and customize Pop-up Blocker.
I'm not seeing all of the buttons that I selected to appear on PeoplePal - where did they go?
If you're displaying a lot of buttons with text labels on a lower resolution screen, some of the buttons may run-off the end of the browser window. Click on the arrow on the right hand side of PeoplePal to see the additional buttons. To change the button display to icons only and add/remove buttons, click the "PeoplePC Online" button on the left side of PeoplePal and select "PeoplePal Settings" from the drop-down menu.
To move PeoplePal, click "View" and select "Toolbars" to make sure that "Lock the Toolbars" is not checked. Then, click on the separator (the thin vertical bar) to the left of the PeoplePC Online button and move the toolbar around the top of your Internet Explorer window.
More than one toolbar can be placed on the same line if you want to conserve space in your browser window. Please note, like all Internet Explorer toolbars, PeoplePal can only be placed at the top of your browser window; it cannot be placed on the side or bottom of your browser window.
Can I check my PeoplePC Online email and write new messages even when I'm browsing the web?
Yes - you choose what email program is launched when you click the PeoplePal's "Mail button." You can also start a new email message through Outlook Express or Web Mail, add a new contact to your address book, and change your spam controls right from PeoplePal.
Does PeoplePal have a "drag and drop" feature?
Yes, you can highlight any word on a web page or in one of your documents and drag it to the search box on PeoplePal. Hit the "Enter" key on your keyboard or the "Search" button on PeoplePal to run your search.
How do I clear my search history?
You can clear your search history from PeoplePal and Internet Explorer. To clear your search history from PeoplePal, click the "PeoplePC Online" button on the left side of PeoplePal and select "PeoplePal Settings" from the drop-down menu. Then click the "Clear Search History" button in the Search Options area at the bottom of the window. You can also delete individual entries from your search history by highlighting a previous search in the search drop-down menu and clicking the "Delete" button.
To clear your search history from Internet Explorer, click "Tools" from your Internet Explorer browser window and select "Internet Options...". On the "General" tab, click "Clear History" in the History area at the bottom of the window. To disable the history function, change the "Days to keep pages in history" to 0 (zero.)
To hide PeoplePal, click "View" in the Internet Explorer menu. Select "Toolbars" and highlight "PeoplePal Toolbar." To display PeoplePal, follow the same directions. A checkmark next to PeoplePal Toolbar means that the toolbar is on; no checkmark indicates that the toolbar is off.
What is PeoplePC's Privacy Policy?
PeoplePC respects and protects the privacy of our members and users of the PeoplePal toolbar. To review PeoplePC's Privacy Policy, click here.
No, the PeoplePal toolbar is not spyware. Visits to web sites and searches made using the toolbar ARE NOT stored on our servers and are not transmitted to any third party. Other Internet Explorer toolbars may search all the pages you view, replace banner advertisements with other ads, and monitor and report on your individual actions. Please be assured that PeoplePal does not do this. PeoplePC respects and protects the privacy of our members and users. To review PeoplePC's Privacy Policy, click here.
Can I still install the PeoplePal Toolbar if I already have another Pop-up Blocker or Internet Explorer Toolbar?
Yes! We recommend that you get the PeoplePal Toolbar for a bunch of great reasons:
- It's FREE and it's only a 30-second download.
- Pop-up Blocker will block unwanted pop-ups to make your web surfing easier
- PeoplePal lets you access the stuff that's important like your PeoplePC email, news, weather and search from anywhere on the Web
The toolbar that I installed on my computer before getting PeoplePal isn't showing up in Internet Explorer - where did it go?
Click the "View" menu at the top of your Internet Explorer browser window (next to "Favorites"), select "Toolbars" and make sure that the name of the other toolbar is checked.
Using Pop-up Blocker
Pop-Up Blocker is a feature of PeoplePal that blocks unwanted pop-up windows. Pop-Up Blocker will stop windows that try to open automatically such as pop-up and pop-under ads and windows that open after a page loads or when you leave a web site
What does Pop-up Blocker allow?
Pop-up Blocker allows windows from sites that you add to your allow list and links that open in new windows when you hold the CTRL key or double-click the link to override Pop-up Blocker.
What doesn't Pop-up Blocker prevent?
Pop-up Blocker doesn't prevent Instant messaging windows, Flash or DHTML windows within your Internet Explorer browser, or windows that open because of software or ad-ware on your computer.
How do I turn Pop-up Blocker on and off?
Pop-up Blocker is turned on by default when you install PeoplePal. You can turn it on and off by clicking the Pop-up Blocker button and selecting "Turn Pop-up Blocker ON" or "Turn Pop-up Blocker OFF" from the drop-down menu.
How do I know when a pop-up window has been blocked?
When a pop-up window has been blocked, you will see the mouse cursor flash from an arrow to the red and white hand icon, and a sound will be played. To customize these settings, click the "Pop-up Blocker" button and select "Pop-up Blocker Settings" from the drop-down menu. You can see the number of pop-ups that have been blocked in your current Internet session and the total number of pop-ups that have been blocked in the Pop-up Blocker drop-down menu.
What if I want to see something that is getting blocked?
There are four ways to see something that Pop-up Blocker is blocking:
- Turn off Pop-up Blocker by clicking the "Pop-up Blocker" button and selecting "Turn Pop-up Blocker OFF."
- Press and hold the CTRL key while clicking a link.
- Double-click the link to open the pop-up window.
- Add the source of the pop-up window to your Allowed list. You can do this by clicking the "Pop-up Blocker" button and highlighting "Always allow pop-ups from www.website.com" ("www.website.com" will be the name of the web site that you're currently viewing). You can also click "Pop-up Blocker Settings" in the "Pop-up Blocker" button drop-down menu to add web sites to your Allow list.
|
Where can I see and manage the sites on my Allow list?
Click "Pop-up Blocker Settings" in the "Pop-up Blocker" button drop-down menu to add and remove web sites from your Allow list.
Can I see the pop-ups that have been blocked?
No, Pop-up Blocker does not keep track of the pop-ups that have been blocked. To see a pop-up that has just been blocked, turn Pop-up Blocker off and refresh the web page you are viewing. You can also hold down the CTRL key or double-click the link you're trying to view while Pop-up Blocker is on.
Why am I still seeing pop-ups even though Pop-up Blocker is on?
Click "Pop-up Blocker Settings" in the "Pop-up Blocker" drop-down menu to confirm that you haven't added a web site to your Allow list from which you don't want to see pop-ups and that "Display pop-up errors" is not checked. There are also certain kinds of windows that Pop-up Blocker does not stop including important messages from PeoplePC, Instant messaging windows, Flash or DHTML windows within your Internet Explorer browser, and windows that open because of software or ad-ware on your computer.
To check for and remove ad-ware programs, click here for privacy and clean-up software.
Can I block pop-ups from PeoplePC?
No, PeoplePC pop-ups can't be blocked. We often use pop-ups to communicate important information about your membership such as virus alerts, new products and feature enhancements.
I'm a web developer and want to see script messages - is this possible?
Yes - click "Pop-up Blocker Settings" in the "Pop-up Blocker" drop-down menu and check "Display pop-up errors."
How can I make sure that I'm using the PeoplePal Toolbar's Pop-up Blocker if I have another Pop-up Blocker installed on my computer?
Click the "View" menu at the top of your Internet Explorer browser window (next to "Favorites") and mouse-over the name of the other Toolbar or pop-up blocker to de-select it. Then, confirm that "PeoplePal Toolbar" is checked.
Scam Guard Notice
Where is PeoplePC Scam Guard?
Please be aware that the Scam Guard feature is no longer active.
Your online security is extremely important to us. We are planning to replace Scam Guard with stronger, more reliable scam protection in the near future.
In the meantime, stay protected! Online scammers (called "phishers") pretend to be someone you trust (like your bank or Internet provider). Never give out passwords, credit card numbers, or other private information unless you're positive that it's safe.
How to Stay Protected
|
 |
FAQs
